Contact Us
Please do not hesitate to reach out to us if you have a question about your order or the ordering process. Please allow 24-48 hours to respond.
Frequently Asked Questions
Turn Around Time
Please allow approximately two weeks for your order to be made. This turnaround time does not include shipping.
Return & Exchanges
All personalized and custom-made items are crafted specifically to your specifications. Because these pieces are uniquely yours, all sales are final and cannot be returned or exchanged. Please double-check all spelling, sizing, and color selections before completing your order.
If your custom item arrives damaged or defective, please contact us within 7 days of delivery with clear photos of the issue, and we will gladly arrange a replacement.
Custom Orders
Have an idea for something you don’t see listed? Reach out to us! We’d love to help bring your vision to life with a custom embroidered piece made just for you.